How to Get Better at Anything


Performance = Potential – Interference In her book Naked at Work: A Leader’s Guide to Fearless Authenticity, Danessa Knaupp tells the story of Tim Gallwey, who authored The Inner Game of Tennis in the 1970s. Gallwey claimed he could teach anyone to play competitive tennis in less than an hour, and managed to prove his … Continue reading How to Get Better at Anything

Let’s Eliminate Employee Probation


“Probation” has a couple of meanings, including one from our criminal justice system. Its technical definition is “the release of an offender from detention, subject to a period of good behavior under supervision.” We also use it for newly hired employees, making their first few months feel like a presumption of incompetence until proven otherwise.

Charisma on Command: Building Conviction


[Charismatic people] are simply displaying conviction through every physical method possible.  Eye contact, tonality, flinching, muscle tension, breathing and myriads more.  They are so minute that we don’t consciously pick up on them as an observer.  But our subconscious processes them all and provides us with a feeling: “He’s lying,” or “He’s telling the truth.””

Sympathy Won’t Help You


Brené Brown is a researcher who has specialized in studying shame for most of her career. Her recent book, I Thought It Was Just Me (but it isn’t): Making the Journey from “What Will People Think?” to “I Am Enough” covers the topic of shame and how to develop resilience. She writes about how empathy … Continue reading Sympathy Won’t Help You

Practicing Empathy


Brené Brown is a researcher who has specialized in studying shame for most of her career. Her recent book, I Thought It Was Just Me (but it isn’t): Making the Journey from “What Will People Think?” to “I Am Enough” covers the topic of shame and how to develop resilience. She writes about how shame … Continue reading Practicing Empathy

Five Flavors of Impostor


Valerie Young is the author of The Secret Thoughts of Successful Women: Why Capable People Suffer from the Impostor Syndrome and How to Thrive in Spite of It. In a previous post, I wrote about how women are much more likely to think of themselves as impostors. Men, on the other hand, tend to think … Continue reading Five Flavors of Impostor

Think Differently to Beat Impostor Syndrome: The Perfectionist


Valerie Young is the author of The Secret Thoughts of Successful Women: Why Capable People Suffer from the Impostor Syndrome and How to Thrive in Spite of It.  In a previous post, I wrote about the different versions of Impostor Syndrome. Here’s one version. The Perfectionist believes that if you’re not perfect, you’re no good … Continue reading Think Differently to Beat Impostor Syndrome: The Perfectionist