Speaking up in meetings can be nerve-wracking for many people. Even workers who are not normally shy feel panic at the thought of expressing ideas in front of the boss. One employee of a nonprofit says she can feel her throat close up if she’s called on to express an opinion. Another colleague says, “I’m … Continue reading 5 Ways to Make Your Point More Effectively
Conflict happens on the job. Even people who agree on what must be done can have strong disagreements about methods. When resources are scarce or performance pressure is high, you can easily have conflict that boils over. Mark Gerzon, a mediation expert and author of “Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities,” … Continue reading Hot and Cold Conflict in the Office
Think about the last time you made a mistake. Just to make it interesting, make it a pretty big mistake. The kind that gives you a sick feeling in your stomach. The kind that costs you a night’s sleep before you have to tell your boss, or your team, or your spouse that you screwed … Continue reading Shoulda, Woulda, Coulda. How Shame is Holding You Back.
Seth Godin writes: “Tugboats don’t usually tug. They push. That’s because pushing is more mechanically efficient than pulling. When we pull, there’s tension and slack in the ropes, and the attachment between the puller and the pushed keeps changing. But the metaphor gets far more interesting when we think about leading instead. One bird at … Continue reading Pushing Doesn’t Work. Pulling is Unreliable. Try Leading Instead.