I Disagree. How Great is That?


Most of us would do almost anything to avoid conflict. From a spat with your spouse to an internet troll war, conflict feels terrible: scary, icky, even dangerous. But what if it didn’t have to be any of those things? What if conflict could be good for us – a chance to build relationships instead … Continue reading I Disagree. How Great is That?

Taking it Personally


It’s not all about you. Really. Sometimes, it’s not even a little about you. Yet taking things personally is one of the most frequent causes of conflict in the workplace – and in life. It’s easy to fly off the handle when someone gives you a hard time. After all, you fume, it’s not like I haven’t had a bad day / bad year / bad life myself. Who is she to snap at me when I ask a simple question? Before you give her a piece of your mind, take a deep breath and ask yourself these questions.