Chris Voss says understanding the person across the table is as important as having great negotiation skills.
We complain a lot, and we all believe we have good reasons. From changes in technology to the smell of tuna sandwich in the break room, you’ll find someone with a gripe in every cubicle. But is anyone listening? What do we really want to see come from our complaints?
Taya Micola is a therapist and author of When Life Sucks; A Therapist’s Guide to Surviving and Thriving During Tough Times. Her book is aimed at helping people survive, and eventually move on, when they’re going through something they can’t control and that… well… sucks. She starts out with the basics. If you’re stuck in a … Continue reading When Life S*cks
People swear they’re opposed to some sort of behavior, but they seem to do it themselves all the time.
No matter how independent you think you are, you’re susceptible to what others think and do.
It’s hard to compare groups of objects; we compare best when we have only two things to contrast. At least we think we do.
Influence is a book about how to be more persuasive, written by Robert Cialdini, Ph.D., who admits in the introduction that he wanted to research how and why he became such a patsy. “For as long as I can recall,” he writes, “I’ve been an easy mark for the pitches of peddlers, fundraisers and operators of … Continue reading How to Be More Persuasive Part 2: Reciprocity
This is one of a series of posts on Intelligent Disobedience by Ira Chaleff. Ira Chaleff uses the analogy of a guide dog as his model for Intelligent Disobedience. A guide dog is trained for months to be calm, patient and obedient. He is taught to guide a blind person safely through any environment while … Continue reading Intelligent Disobedience Part 3: What we can learn from guide dogs
For many of us, obedience is automatic, especially when an order comes from a parent, boss or other authority figure. But we have learned that blind obedience can allow, even assist, evil.
As a career coach, I’ve met people who couldn’t understand why they hadn’t achieved the success they thought they deserved. In some cases, they are sabotaging their own success. Are you making any of these career mistakes?