Validate Before Trying to Persuade

Annette Simmons is the author of Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact. She wrote the book to help people bring storytelling back into their repertoire of persuasive tactics, and she offers many tips for telling better stories. One of her most important ideas … Continue reading Validate Before Trying to Persuade

Sympathy Won’t Help You

Brené Brown is a researcher who has specialized in studying shame for most of her career. Her recent book, I Thought It Was Just Me (but it isn’t): Making the Journey from “What Will People Think?” to “I Am Enough” covers the topic of shame and how to develop resilience. She writes about how empathy … Continue reading Sympathy Won’t Help You

Practicing Empathy

Brené Brown is a researcher who has specialized in studying shame for most of her career. Her recent book, I Thought It Was Just Me (but it isn’t): Making the Journey from “What Will People Think?” to “I Am Enough” covers the topic of shame and how to develop resilience. She writes about how shame … Continue reading Practicing Empathy

Why Empathy Matters

Empathy, or the ability to put yourself in another person’s place, to imagine what they feel, is one of the most important features of civilized people. Without empathy, we get bullying, violence, and “victimless” crimes. Lack of empathy is one of the definitive symptoms that separate a sociopath from the rest of us. Empathy matters.