Validate Before Trying to Persuade

Annette Simmons is the author of Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact. She wrote the book to help people bring storytelling back into their repertoire of persuasive tactics, and she offers many tips for telling better stories. One of her most important ideas … Continue reading Validate Before Trying to Persuade

Don’t Let Negativity Spread

Almost every team has one: the negative personality whose poison is starting to affect everyone. Whether it’s snide comments in team meetings, passive-aggressive information withholding, or acid emails, a negative team member can quickly cause irreparable damage to productivity, comradery, and, eventually, retention. But containing  – or removing – a toxic team member can be … Continue reading Don’t Let Negativity Spread

Telling Better Stories

Annette Simmons is the author of Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact. Her book is intended to help you get into “story thinking,” using stories as tools for persuasion in your personal and business life. She defines stories as “a reimagined experience narrated … Continue reading Telling Better Stories

The Stories We Tell Ourselves (and Others)

Annette Simmons is the author of Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact. Her book is intended to help you get into “story thinking,” using stories as tools to bring emotion back into the decision-making process. She writes, “We know everything will change tomorrow … Continue reading The Stories We Tell Ourselves (and Others)

Asking Good Questions to Get Better Results

In a great post, The Eblin Group refers back to an ancient method for building leadership capacity in your staff. Large organizations simply don’t have the ability to provide all the answers from the top down, they say. It’s critical to teach your employees how to think through problems on their own. The master of … Continue reading Asking Good Questions to Get Better Results

Being a Jerk is Not Against the Law (even if we think it should be)

“I’m afraid being a jerk isn’t against the law, even if we wish it could be.” That’s a quote from yours truly when I worked as an executive for a regional nonprofit organization. I sometimes heard from employees outside my division, asking for advice on whether they should file a formal grievance about their boss. … Continue reading Being a Jerk is Not Against the Law (even if we think it should be)

Tell Me Seven Times. No – Make that Three.

In an online article, author Matthew Kirchner says (and this won’t be news to any of us) that attention spans are getting shorter. He writes, “Microsoft published a study that our attention spans had decreased by almost a third in the preceding 15 years, from 12 seconds to just eight. Goldfish, so we’re told, have an … Continue reading Tell Me Seven Times. No – Make that Three.

Feeling Safe at Work

There are two kinds of safety leaders are responsible for in the workplace. Physical safety is one of them: making sure that employees’ health and wellbeing are important priorities (the pandemic changed what used to be a low priority in most settings to the primary issue in almost every industry.) Workers also want to know … Continue reading Feeling Safe at Work

Soft Language Works for Women

In an article for The New York Times, Adam Grant says the advice women get to eliminate “soft language” is bad advice. He writes, “If you’re a woman, you’ve probably gotten this advice from a mentor, a coach or a teacher. If you want to be heard, use more forceful language. If you want a … Continue reading Soft Language Works for Women

Magic Words to Make you More Persuasive

What if there was one word – a simple word – that would increase your chances of persuading someone to do something by 50 percent? Sounds like magic, but it’s been tested and verified by social scientists for years. That word is “because.” Researchers have investigated persuasion for decades, and they’ve found that adding a … Continue reading Magic Words to Make you More Persuasive