Author: candacemoody

Candace’s background includes Human Resources, recruiting, training and assessment. She spent several years with a national staffing company, serving employers on both coasts. Her writing on business, career and employment issues has appeared in the Florida Times Union, the Jacksonville Business Journal, the Atlanta Journal Constitution and 904 Magazine, as well as several national publications and websites. Candace is often quoted in the media on local labor market and employment issues.

When to put it in Writing

by candacemoody

Volumes have been written about when not to write. If you have something difficult to say, it’s best to say it in person, or so the advisors will tell you. Email (that’s how most business writing occurs today) is certainly not an ideal medium for tough conversations; it can be cold and impersonal. If you have a good relationship with someone, you want to temper your difficult conversation with personal signals; empathy is easier to express in person. But there are times when writing is the best medium.

Dealing with Difficult People: Being Objective

by candacemoody

Arthur Bell and Dayle M. Smith wrote “Difficult People at Work; How to Cope, How to Win” to help us work and live with people who make us crazy. The authors call difficult people SOP’s: Sources of Pain. They don’t try to minimize the pain you feel from difficult people; they simply try to help you manage to get work done and keep from strangling your coworkers (which this column does NOT endorse.)

How to Answer a Question when You Don’t Know the Answer

by candacemoody

At some point during your work week, someone is going to ask you for information you don’t have. There are some people (I don’t happen to be one of them) who hate to say “I don’t know.” For some reason, it makes them feel stupid, or out of touch. I never worry about that. I know lots of things, so missing an answer at any given time doesn’t make me feel dumb. In fact, it’s why I almost never use “I don’t know” by itself; I think of it as an incomplete sentence. “I don’t know, but I’ll find out” is my idea of a complete sentence.

Overqualified

by candacemoody

In a tight labor market, there’s only one thing worse than not getting the job of your dreams; not getting the job you could have done in your sleep. There are many reasons that jobseekers consider jobs for which they are overqualified. In a recession, high level jobs may be scarce and competition intense. When you transition from one industry or career to another, you may be forced into looking for entry level jobs in the new field, no matter how far you had advanced in your former career. Baby Boomers are opting for jobs that offer more time for family and quality of life. Others, seeking more meaning in their careers, are looking for opportunities in mission based companies or non-profits, even if the jobs pay less.

Asking for Help

by candacemoody

Jodi Glickman is the author of “Great on the Job: What to Say, How to Say it” and she offers readers a step by step guide to success by saying the right things. Glickman offers scripts for getting things done at work, asking for help and managing priorities. They’re good scripts; as a manager, I can vouch for her expertise in guiding workers toward more successful outcomes. Here’s her formula for success when you have to ask for help.

Guest Post: 7 Smartphone Apps to Help You Find Your Next Job

by candacemoody

Current smartphone models are not just made to call and text; they can also act as your personal assistant. And for users in a job search, well, there’s an app for that. Several, in fact.

Getting Unstuck

by candacemoody

Once in a great while, I’ll run into someone who asks for advice, but then rejects every offering. “I tried that once; it didn’t work.” “I can’t do that; I have no (insert resource here.)” “I don’t know how to (find, do, spell; insert another verb here) that.” When I come across these people, their responses are usually immediate and firm. I get the impression that I have not been helpful, and I certainly don’t feel good. Worse, I sometimes hear that other advisors, who I know to be smart and helpful, “were no help at all to me.” I’d hate to think that someone was saying that about me.

How to Succeed at Your New Job

by candacemoody

E is for EXCEL. If you know you’re good at something, Glickman says, you should take every opportunity to offer your expertise to the team. This is especially true if you’re good at something people don’t like to do. Offering to proof a large and complex document or to organize an event is a way to make friends among your team members or develop a great reputation with people you don’t know well.

The Five Floors of a Relationship

by candacemoody

The Floor One relationship is usually transactional in nature. We encounter dozens of people a week with whom we exchange simple greetings: the barista at Starbucks, the mailman, the clerk who checks us out at the market. We ask “How are you today” without really expecting much of an answer, and others respond with “Fine, thanks” no matter what they’re really feeling or thinking.