Category: Office

How to Answer a Question when You Don’t Know the Answer

by candacemoody

At some point during your work week, someone is going to ask you for information you don’t have. There are some people (I don’t happen to be one of them) who hate to say “I don’t know.” For some reason, it makes them feel stupid, or out of touch. I never worry about that. I know lots of things, so missing an answer at any given time doesn’t make me feel dumb. In fact, it’s why I almost never use “I don’t know” by itself; I think of it as an incomplete sentence. “I don’t know, but I’ll find out” is my idea of a complete sentence.

Asking for Help

by candacemoody

Jodi Glickman is the author of “Great on the Job: What to Say, How to Say it” and she offers readers a step by step guide to success by saying the right things. Glickman offers scripts for getting things done at work, asking for help and managing priorities. They’re good scripts; as a manager, I can vouch for her expertise in guiding workers toward more successful outcomes. Here’s her formula for success when you have to ask for help.

Innies vs. Outies: Introverts in the Workplace

by candacemoody

If you’re an introvert in business, you probably feel different every day. Not differently; just different. I’ve met many introverts who feel that they get less attention, less credit, even fewer promotions than their extraverted peers.

Sense Your Humor

by candacemoody

There are four humors found in humans, according to this ancient theory. When the humors were in balance, people are healthy; when humors are out of balance, the person gets sick. Around 400 BC, Hippocrates took this theory a step further and developed personality models based on the humors: Melancholic, Choleric, Sanguine and Phlegmatic. Although the medical humor theory is long out of the mainstream, you’ll recognize these personality descriptions; we still use them today.

Results Masked as Advice

by candacemoody

One of the barriers to change, according to the authors, is the unhelpful advice people give you when they see you have a problem. We’ve all experienced this and the authors call it “Results masked as advice.” In other words, people are telling you what results that want you to achieve, instead of telling you what to do next. “Be a team player” or “Be more open to constructive criticism” sound like good advice, until you actually try to do it.

How to Change Anything – Including your Value to the Company

by candacemoody

Change Anything is subtitled “The New Science of Personal Success.” Written by Kerry Patterson , Joseph Grenny , David Maxfield , Ron McMillan , and Al Switzler, the book bills itself as a strategic, step by step system for adopting—and sticking to—better behaviors. The authors have tested behavior changing methods, and claim to be able to help anyone break bad habits – from addiction to overeating to being stuck in your career.

Do I have a Disability?

by candacemoody

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination on the basis of disability in employment, State and local government, public accommodations, commercial facilities, transportation, and telecommunications. The Act opened up opportunities for millions of Americans to access opportunities and request accommodations to be able to perform work they are otherwise qualified to do.

Over the decades, more and more conditions have been classified as disabilities, and both workers and employers are sometimes confused as to what constitutes a disability under the law.