Results Masked as Advice
One of the barriers to change, according to the authors, is the unhelpful advice people give you when they see you have a problem. We’ve all experienced this and the authors call it “Results masked as advice.” In other words, people are telling you what results that want you to achieve, instead of telling you what to do next. “Be a team player” or “Be more open to constructive criticism” sound like good advice, until you actually try to do it.