This is Not How It’s Done

I was shocked to read about the emails sent by a woman who includes in her email signature “2013 International Association of Business Communicators communicator of the year.” Her name is Kelly Blazek, and she runs a 7,300-subscriber JobBank newsletter based in Cleveland, Ohio. She’s supposed to be helpful (and a great communicator) but after her condescending and downright nasty emails to young careerists became public, she’s doing a lot of damage control. What was she thinking?