Are You Really Sorry?
I’ve counted. About 10 times a day, if I’m out running errands. Some days, it’s the phrase I use often to start sentences when dealing with colleagues, especially those I don’t have a close relationship with. “I’m sorry.” Cross in front of someone browsing in the cereal aisle? I’m sorry. Answering an email an hour … Continue reading Are You Really Sorry?
Your Work, Your Way 