Think Twice Before You Say “Good Job!”


Good job!  How could saying something kind be cruel?  It turns out that praise has a dark side; its effects have been studied extensively in children, but I believe praise can have negative effects on adults as well. In a recent New York Times article, writer Paul Underwood says parents have been told for years … Continue reading Think Twice Before You Say “Good Job!”

Language of Appreciation: Words of Affirmation


“Thanks – you did a great job today.” It’s the simplest form of appreciation and in most cases it’s enough to warm a worker’s heart. Words of affirmation are one of the “languages of appreciation” that managers and team members use almost every day. But are they using it well?